Returns & Refunds
At phone repair parts, we understand that sometimes you may need to return or request a refund for a product. We strive to provide a hassle-free experience for our customers, and our Returns and Refunds Policy is designed to ensure your satisfaction.
Returns:
If you are not completely satisfied with your purchase, you have the option to return the item within 30 days of delivery. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer support team with your order details. They will provide you with further instructions on how to proceed with the return. Please note that you will be responsible for the return shipping costs.
Once we receive the returned item, our team will inspect it to ensure that it meets the return criteria. If the item is approved, we will process your refund within 5 business days. The refund will be issued to your original payment method.
Refunds:
If you believe that you are entitled to a refund for a defective or damaged product, please contact our customer support team within 7 days of receiving the item. We may request additional information or evidence to assess the situation.
If your refund request is approved, we will process the refund within 5 business days. The refund will be issued to your original payment method.
Exclusions:
Please note that certain items are not eligible for return or refund, including:
- Opened or used items
- Items that are not in their original condition or packaging
- Items that have been damaged due to customer misuse or negligence
Contact Us:
If you have any questions or concerns about our Returns and Refunds Policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.
Thank you for choosing phone repair parts for all your smartphone repair needs.